JA Business Communications^™

High School

Implementation:
Classroom Based

Pillars of Student Success

Entrepreneurship High Entrepreneurship

Work Readiness High Work Readiness

Financial Literacy Moderate Financial Literacy

JA Business Communications, part of the JA High School Experience courses, is a one-semester teacher-led course that equips high school students to focus on communication skills necessary to succeed in business, including communicating up, down, and across organizations, talking about performance, and writing in a business setting. Volunteers engage with students through a variety of activities that includes subject matter guest speaking and coaching or advising for case study and project course work.

Students will:

- Learn the necessary concepts applicable to state and national educational standards.
- Apply these standards-based concepts to the real world.
- Synthesize elective concepts through cumulative, tangible deliverables (projects).
- Analyze a business situation or principle through the use of a case study.
- Demonstrate the skills necessary for future career pathway success.

Program Concepts

Active listening, Audience, Business correspondence, Business documentation, Business letter, Business policies and procedures, Communication barriers, Communication model, Communicate expectations, Communication strategies and tools, Decision Tree, Downward communication, Effective communication, Effective feedback, Effective listening, Effective meeting strategies, Email, Employer expectations, External stakeholders, Feedback loop, Internal stakeholders, Interpretation, Levels of Listening, Lines of communication, Listening strategies, Meeting planning, Memo, Message, Online messaging platforms, Organizational structure, Performance expectations, Persuasion, Persuasive writing, Presentation content, Presentation planning, Presentation skills, Professionalism, Public speaking, Purpose, Revision, Social media, Social proof, Surveys, Tone, Upward communication, Virtual meetings, Work traits, Written communication

Skills Students Learn

Accept criticism
Accept feedback
Analyze audiences
Adjust communication to situations
Analyze communication problems
Analyze personal experience
Analyze situations
Analyze similarities and differences
Analyze writing samples
Apply communication skills
Brainstorm ideas
Brainstorm solutions
Choose the best social media platform
Communicate with a supervisor
Communicate with authority

Create and deliver a presentation
Craft an online message
Discuss in small groups
Draw conclusions from information
Effective listening skills
Evaluate consequences
Evaluate feedback
Evaluate performance based on expectations
Evaluate presentations
Evaluate professionals
Identify the problem
Improve communication
Make recommendations
Participate in discussion
Practice oral communication

Practice group communication
Practice the communication model
Provide feedback
Respond professionally
Revise messages
Rewrite based on purpose
Role-play business situations
Role-play communication scenarios
Use technology to polish writing
Verbal communication skills
Write a business policy
Write clear messages
Write office communication
Write persuasive messages

Program Resources

Download: JA Business Communication Course Outline 2019

Alignment with State and National Standards

Scope and Sequence

Junior Achievement learning experiences cover financial literacy, career and work readiness, and entrepreneurship. Our extensive scope and sequence helps explain how our programs cover these subjects at various grade levels.

Request a Presenter to Teach Curriculum

A Junior Achievement Volunteer teaches students

Junior Achievement lessons are delivered by volunteers from the community. These presenters are prepared by JA to facilitate engaging learning activities that focus on financial literacy, work and career readiness, and entrepreneurship. This results in an enriched learning experience that helps students make the connection between what they learn in school and the world outside the classroom.

Steps to Request a Presenter

1) Request Info

Once you’ve decided to have a JA volunteer in your classroom, fill out the form on this website. You will receive information on next steps.

2) Pick Schedule

You will be able to coordinate a schedule that works for your class either online or in conjunction with a JA representative.

3) Meet Presenter

Once a volunteer is identified for your class, JA will connect you with the presenter to discuss roles, expectations, and logistics.

4) Empower Students with Standards-Based Education

After all details are in place, the JA volunteer will deliver lessons to your students either virtually or in-person.

Request Information about this Learning Experience

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